Reach Customers at Scale with SMS, WhatsApp & USSD
Send transactional alerts, promotional campaigns, and customer notifications instantly. Global coverage, real-time delivery tracking, and powerful APIs.
Pay as you go from KES 0.20 per SMS • Mobile money or card • No setup fees
Message Types
The right message for every customer interaction
Transactional Messages
Critical notifications that drive customer action
- Order confirmations and receipts
- Delivery status updates
- Payment confirmations
- Password resets and OTPs
- Booking confirmations
- Account alerts
Promotional Campaigns
Marketing messages that amplify your brand
- Product launches and updates
- Special offers and discounts
- Flash sales and time-sensitive deals
- Event invitations
- Loyalty program updates
- Seasonal campaigns
Alert & Reminder Messages
Time-sensitive notifications for better engagement
- Appointment reminders
- Bill payment due dates
- Subscription renewals
- Service maintenance alerts
- Meeting notifications
- Deadline reminders
Communication Channels
Reach customers on their preferred platform
SMS
Reach any phone, no app needed
- Local and international numbers
- No app required - works on all phones
- Alphanumeric sender IDs
- Unicode support for local languages
- Delivery reports in real-time
- Two-way messaging capabilities
WhatsApp Business API
Rich media messaging with high engagement
- Send images, videos, and documents
- Interactive buttons and lists
- Message templates for notifications
- End-to-end encryption
- Read receipts and typing indicators
- Customer support conversations
USSD
Interactive menus without internet
- Works on all mobile phones
- No data connection required
- Multi-level interactive menus
- Real-time session management
- Integration with payment systems
- Perfect for surveys and feedback
Platform Features
Everything you need to run successful messaging campaigns
Global Coverage
Send to local and international numbers from one console and API
Instant Delivery
Send thousands of messages per second with our high-throughput platform
Real-Time Analytics
Track delivery, opens, clicks, and conversions in real-time
Secure Access
Sign in with your Ping Africa account; API keys per organisation
Spam Protection
Built-in filters and compliance tools to maintain sender reputation
Two-Way Messaging
Enable conversations with automatic response handling and webhooks
Industry Solutions
Proven results across industries
E-commerce
Order confirmations, shipping updates, and cart recovery
FinTech
Transaction alerts, 2FA codes, and account notifications
Healthcare
Appointment reminders, prescription alerts, and test results
Education
Exam schedules, fee reminders, and parent notifications
Travel & Hospitality
Booking confirmations, check-in reminders, and updates
Enterprises
Internal alerts, team notifications, and system monitoring
Developer-Friendly API
Integrate messaging into your app in minutes
// Send SMS using Node.js SDK
const PingClient = require('@ping-africa/sdk');
const client = new PingClient({
apiKey: process.env.PING_API_KEY
});
// Single SMS
const result = await client.sms.send({
to: '+254712345678',
message: 'Your OTP is 123456. Valid for 10 minutes.',
senderId: 'YourBrand'
});
// Bulk SMS
const bulkResult = await client.sms.sendBulk({
to: ['+254712345678', '+254787654321'],
message: 'Flash Sale: 50% off all items! Shop now.',
senderId: 'YourStore'
});
console.log('Messages sent:', bulkResult.messageIds);