Cookie Policy
Last updated: October 6, 2025
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: Required for the website to function properly, including authentication and security
- Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information
- Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences
- Analytics Cookies: Help us analyze website traffic and improve our services
3. Types of Cookies We Use
3.1 Session Cookies
These are temporary cookies that expire when you close your browser. They help us maintain your session and ensure security during your visit.
3.2 Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They help us remember your preferences and provide a more personalized experience.
3.3 Third-Party Cookies
We may use third-party services that set their own cookies, such as analytics providers. These cookies are governed by the respective third party's privacy policy.
4. Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Authentication and security | Session |
| user_preferences | Remember user settings | 1 year |
| analytics_id | Website analytics | 2 years |
| consent | Cookie consent preferences | 1 year |
5. Third-Party Services
We use the following third-party services that may set cookies:
- Google Analytics: For website analytics and performance monitoring
- Cloudflare: For security and performance optimization
6. Managing Cookies
You can control and manage cookies in several ways:
6.1 Browser Settings
Most browsers allow you to refuse or accept cookies. You can usually find these settings in your browser's options or preferences menu. Note that blocking all cookies may impact your experience on our website.
6.2 Cookie Preferences
You can manage your cookie preferences through our cookie consent banner that appears when you first visit our website.
6.3 Third-Party Tools
You can opt out of third-party cookies through the following tools:
- Google Analytics: https://tools.google.com/dlpage/gaoptout
7. Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. We respect these signals and will not track your activity if this feature is enabled.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website.
9. Contact Us
If you have questions about our use of cookies, please contact us at:
Email: privacy@ping.africa
Phone: +254 722 615 615
Address: Nairobi, Kenya