Privacy Policy

1. Introduction

Welcome to Ping.Africa. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights.

2. Information We Collect

We collect and process the following types of information:

• Identity Data: Name, username, or similar identifier
• Contact Data: Email address, telephone numbers, and business address
• Technical Data: IP address, browser type, time zone, operating system
• Usage Data: Information about how you use our services and products
• Marketing Data: Your preferences for receiving communications from us

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To provide customer support
• To gather analysis and valuable information to improve our services
• To detect, prevent, and address technical issues
• To provide you with news and information about our products and services

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws, including:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

7. Third-Party Links

Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

8. International Transfers

Your data may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy, please contact us at:
Email: privacy@ping.africa
Phone: +254 722 615 615
Address: Nairobi, Kenya